Welcome to Bike Clothing Shop (operated from 4661 Ottis Street, Oklahoma City, US 73102). These Terms and Conditions govern your access to and use of our website rosebikesdk.com and all purchases made through it. By accessing our site or placing an order, you agree to be bound by these terms.
Our policies are engineered with the same precision and attention to detail as our high-performance cycling components. We serve a global community of professional mechanics, dedicated enthusiasts, and riders who demand reliability—from selecting a 1 1/8″ EC Headset to upgrading to a 12 Speed Groupset.
1. Acceptance of Terms
By accessing, browsing, or making a purchase on rosebikesdk.com, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions, our Shipping & Returns Policy, and any other policies referenced herein. If you do not agree, please do not use our website.
2. User Obligations and Responsibilities
As a user of our site, you agree to:
- Provide accurate, current, and complete information during account registration and checkout.
- Maintain the confidentiality of your account credentials and be responsible for all activities under your account.
- Use the website only for lawful purposes and in accordance with these terms.
- Not use our site to engage in any fraudulent, abusive, or illegal activity.
- Verify product compatibility (e.g., 1 1/8″ Semi-Integrated ZS vs. EC, or 10/11/12 Speed compatibility) before purchase. Our customer service is available for guidance.
- Adhere to the return conditions outlined in Section 7 if initiating a return or exchange.
3. Products and Services Description
3.1 Product Range
We specialize in premium cycling components and accessories, including but not limited to:
- Headsets: 1 1/8″ EC, 1 1/8″ Semi-Integrated ZS.
- Drivetrain Components: 6/7/8 Speed, 7 Speed, 9 Speed, 10 Speed, 11 Speed, 12 Speed groupsets and parts.
- Other Components: 2 Bolt components and various accessories.
All product descriptions, images, specifications, and compatibility information are provided with precision. However, minor variations may occur. If you have specific compatibility questions (e.g., mixing a 9 Speed derailleur with an 11 Speed shifter), contact us before ordering.
3.2 Availability and Pricing
All products are subject to availability. Prices are listed in US Dollars (USD) and are subject to change without notice. We reserve the right to limit quantities and correct pricing errors that may appear on the site.
4. Orders and Payment Terms
4.1 Order Process
Placing an item in your cart does not reserve it. An order is confirmed only when you receive an order confirmation email from us. We process orders within 1-2 business days.
4.2 Payment Methods
We accept the following secure payment methods: VISA, MasterCard, JCB, and PayPal. All payments are processed through encrypted gateways. You agree to provide valid payment details and authorize us to charge the total order amount, including shipping and applicable taxes.
4.3 Shipping and Delivery
We ship globally, excluding Asia and certain remote areas due to logistical constraints. By placing an order, you acknowledge and accept the following delivery structure:
- Standard Shipping: $12.95 via DHL/FedEx. Estimated delivery 10-15 business days after dispatch.
- Free Shipping: Available on orders over $50 via EMS. Estimated delivery 15-25 business days after dispatch.
Delivery times are estimates. Delays may occur due to customs processing, carrier issues, or unforeseen circumstances. You will receive a tracking number upon dispatch from our Oklahoma City headquarters.
You are responsible for providing a correct shipping address. We are not liable for orders lost or delayed due to incorrect addresses provided by the customer.
5. Returns, Exchanges, and Refunds
Our detailed Returns & Exchanges Policy is an integral part of these Terms. Key points include:
- Return Window: 15 days from the date of delivery.
- Condition: Items must be in original, unused condition with all tags, packaging, and seals intact. This is critical for components like headsets and drivetrain parts.
- Process: Initiate a return by emailing [email protected] with your order number. An RMA number is required.
- Refunds: Issued to the original payment method within 5-10 business days after we receive and inspect the return. Original shipping costs are non-refundable.
- Non-Returnable Items: Opened/installed components, hygiene-sensitive apparel with broken seals, custom orders, and clearance items (unless defective or incorrect).
6. Intellectual Property
All content on this website, including text, graphics, logos, images, product designs, and software, is the property of Bike Clothing Shop or its suppliers and is protected by international copyright and intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any content without our express written permission.
The name “Bike Clothing Shop,” our logo, and related trademarks are our property. Use of our trademarks in connection with any product or service without authorization is prohibited.
7. Limitation of Liability
Bike Clothing Shop strives for precision in all we do. However, to the fullest extent permitted by law:
- We shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the site or products, including but not limited to loss of profits, data, or business opportunity.
- Our total liability for any claim related to your order or use of the site shall not exceed the total amount you paid for the specific product giving rise to the claim.
- We are not responsible for delays or failures in performance resulting from acts beyond our reasonable control, including acts of God, war, terrorism, embargoes, strikes, or carrier delays.
- You assume all risk related to the installation, use, and compatibility of components. It is your responsibility to ensure components (e.g., 10 Speed vs. 11 Speed) are compatible with your bicycle.
Important Note on Product Use: Cycling components are precision items. Improper installation or use can lead to failure, injury, or damage. We recommend installation by a qualified professional. Bike Clothing Shop is not liable for damages or injuries resulting from improper installation, misuse, or modification of products.
8. Governing Law and Dispute Resolution
These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of Oklahoma, USA, without regard to its conflict of law provisions. Any legal action or proceeding arising under these Terms will be brought exclusively in the federal or state courts located in Oklahoma County, Oklahoma, and you hereby consent to personal jurisdiction and venue in such courts.
9. Policy Updates
We reserve the right to update, modify, or replace any part of these Terms and Conditions at our sole discretion. The “Last Updated” date at the top of this page will be revised accordingly. It is your responsibility to check this page periodically for changes. Your continued use of the website following the posting of any changes constitutes acceptance of those changes.
10. Contact Us
For questions about these Terms, compatibility advice, or any other concerns, our dedicated team is here to help with the precision and reliability you expect.
Email: [email protected]
Response Time: Within 1-2 business days
Operational Base: 4661 Ottis Street, Oklahoma City, US 73102